Frequently Asked Questions (FAQs)

How do I know if eSight will work for me or a loved one?

eSight offers a fast, convenient, and affordable evaluation program, which will allow you to try eSight in the comfort of your home while receiving remote support from our team.

How can I, or a loved on, try eSight?

To arrange your own home evaluation, complete our simple and easy online screening to see if eSight is right for you, and an eSight Advisor will get in touch shortly.

Start your eSight journey

What is included in my purchase of eSight?

In addition to the electronic glasses, your purchase includes lifetime software upgrades, customized prescription lens inserts, TV Kit and cable splitters, 5 coaching sessions with an eSight expert, and our best-in-class warranty for one full year.

We also offer extended warranty, additional coaching, and even incident protection to provide you with the utmost peace of mind. Find out more by speaking with an eSight Advisor at 1.855.837.4448.

What is coaching at eSight ?

When you purchase a new eSight device you get paired up with one of our certified coaches who will help you discover some amazing things about your new eSight glasses. Our focus will be to walk you through your specific areas of interest. Throughout the curriculum you will get answers to your questions, discuss your requirements and set you up for success. Your coach will be at your side throughout your time with eSight.

All our coaches are eSight users.

Can eSight help with light sensitivity?

eSight lets you adjust both the brightness and contrast of the screens, which means it is well-suited for people with light sensitivity. Conversely, the same ability can also help night vision.

What can the legally blind see with eSight ?

eSight allows people that are legally blind to see most things that normally sighted people see, such as:

  • People’s faces, from up close and afar
  • Newspapers, books, menus, signs, and other reading material, from any distance
  • Computers and other work-related tools
  • TV, movies, and other entertainment
  • Concerts, plays and other live events
  • And so much more

eSight can autofocus on short, medium and long-range objects.

Interestingly, eSight’s many unique features—such as 14-times zoom, image contrast enhancement, reverse colour display, etc.—enable eSight users to actually see many things that normally-sighted people cannot see.

What eye conditions does eSight work for ?

Many of eSight users commonly live with the following conditions: 

  • Macular Degeneration
  • Diabetic Retinopathy
  • Stargardt’s Disease
  • Ocular Albinism
  • Optic Nerve Hypoplasia
  • Cone-Rod Dystrophy
  • Retinopathy of Prematurity
  • Retinal Detachment
  • And more…

Since each individual condition is unique, we recommend connecting with an eSight specialist to learn if eSight can work for you.

Does eSight offer financing options ?

eSight will use every method possible to get our glasses to people that can benefit from using them. We are committed to ensuring people with low-vision have access to our tools to enhance their vision and their quality of life.

eSight offers financing options from as low as $99 per month in the USA. Contact us for more information.

To finance your glasses, eSight can help you launching a fundraising program. Visit our eMPOWER pages to know more.

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